1. Introduction
Welcome to Southern Drains and Water LTD. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before subscribing or engaging our services.

2. Definitions
* “Company”, “we”, “our”, “us”: Refers to Southern Drains and Water LTD.
* “Customer”, “you”, “your”: Refers to the individual or business engaging our services.
* “Services”: Refers to drainage, sewerage, maintenance, and related services provided by Southern Drains and Water LTD.
* “Agreement”: Refers to this contract between you and the Company.

3. Website Use
* The content on our website is for general information only and may be subject to change.
* You agree not to misuse our website or attempt unauthorized access.
* We are not responsible for any loss or damage arising from your reliance on website content.

4. Services
* We provide drainage, sewerage, and maintenance services as advertised.
* All services are carried out with reasonable skill, care, and in accordance with industry standards.
* Customers are responsible for providing safe access to properties where services are to be performed.

5. Subscriptions & Payments
5.1 Monthly Subscription
* Customers may subscribe for a monthly plan at £[Insert Price] per month.
* This subscription runs for a minimum of 12 months.
* Payments are collected automatically on a monthly basis.
5.2 Annual Subscription
* Customers may choose an annual one-off payment of £[Insert Price].
* This plan provides coverage for 12 months from the date of payment.
5.3 General Payment Terms
* All payments must be made in full and on time.
* Failure to make payments may result in suspension or cancellation of services.
* Prices are inclusive/exclusive of VAT [choose depending on your setup].

6. Cancellation Policy
* Customers may cancel a subscription or annual plan within 28 days of the agreement being set up and receive a full refund (provided no services have been delivered).
* After 28 days, the contract remains binding for the full 12-month term.
* Cancellations must be submitted in writing to [Insert Contact Email].

7. Liability
* We are not liable for indirect, incidental, or consequential damages.
* Our liability for any service provided is limited to the total amount paid by you under the relevant agreement.
* We are not responsible for delays or issues caused by events beyond our reasonable control (e.g., extreme weather, third-party failures).

8. Warranties
* We warrant that services will be provided with reasonable care and skill.
* No other warranties, express or implied, are given unless required by law.

9. Governing Law
* These Terms and Conditions are governed by the laws of England and Wales.
* Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information
For any questions about these Terms and Conditions, please contact us at:
Southern Drains and Water LTD
Email: info@southerndrainsandwater.co.uk
Phone: 0800 774 7391